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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. If I have had an queries customer service chat function on the mobile app works great and response time is excellent. Best bank I've been with by far. Reviewed on: 12th April 2024

Very good customer service and helpful.

Very good customer service and helpful. Reviewed on: 12th April 2024

Excellent bank, easy to use!

Excellent bank, easy to use! Highly recommended to anyone who’s looking to change their bank account, easy savings account too! Reviewed on: 12th April 2024

So easy to set up and operate an account.

So easy to set up and operate an account. Reviewed on: 12th April 2024

Fantastic online bank, with great products for their...

Fantastic online bank, with great products for their customers, keep up the great work. Reviewed on: 12th April 2024

Chase is the way forward .

Chase is online banking the app is so easy to use and it’s safe and secure it really is great and my current account is easy to pay in to check balance make payments and keep a trace of the whole account I would definitely recommend chase online banking it has great interest rates too for savings as well Reviewed on: 12th April 2024

Simply the best

Quick and easy to use great when on holiday Reviewed on: 12th April 2024

Best bank

Easy to use quick and simple to join no hassle Reviewed on: 12th April 2024

Top marks all round.

East to use and very clear app. Excellent response when contacting the support team. Great response to recent scam and payment refunded. Recently just sorted Power of Attorney. Reviewed on: 12th April 2024

Decent Bank

Not really had a lot to do with the bank in regards to my account. Reviewed on: 12th April 2024

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