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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

It’s just a great bank easy to navigate their app ea...

It’s just a great bank easy to navigate their app easy to communicate with them good return interest wise in comparison to most just overall an excellent experience Reviewed on: 12th April 2024

Easy to setup and great features on the app.

Easy to setup and great features on the app. All round great online bank. Never had any issues . Reviewed on: 12th April 2024

Great rewards system.

Great rewards system. They have monthly cash back offers which are very beneficial Reviewed on: 12th April 2024

Chase has been invaluable to me in my frequent travels.

Chase has been invaluable to me in my frequent travels. No foreign fees. No real fraud lock outs when doing legit stuff. Notifications when my card is used. I can't really fault this account. Reviewed on: 12th April 2024

Excellent cash back scheme.

Excellent cash back scheme. You get 1% back for every purchase on your chase card. Good for travel too, no hidden costs Reviewed on: 12th April 2024

The account offers 1% cash back and a decent rate of...

The account offers 1% cash back and a decent rate of interest but the app can sometimes take a moment to refresh the balance when I log in. The round up facility helps to save the change from transactions which is helpful. Reviewed on: 12th April 2024

Great reward system.

Great reward system. Motivation to save. Reviewed on: 12th April 2024

Great Customer Service and Phone App

Easy to open account on my phone and also to manage my account on my phone. When I call Chase there is no waiting and a great customer service centre. Reviewed on: 12th April 2024

Easy, rewarding way to bank

The app is easy to use, always works. The bank pays great interest and offers extra services like round up. Reviewed on: 12th April 2024

Everything great except for discontinuation of the c...

Everything great except for discontinuation of the cashback facility. Reviewed on: 12th April 2024

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