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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

I opened a Chase Current Account prior to my vacatio...

I opened a Chase Current Account prior to my vacation in Brasil. Easy to use transactions and love the fact that you earn money on each transaction made. Also like the fact that you can open several accounts for different purposes. Reviewed on: 12th April 2024

Super easy app that is always accurate and quick to...

Super easy app that is always accurate and quick to show transactions. Excellent customer service. The card hasn't let me down and is great for trips abroad- no need for foreign currency , it does it all. Reviewed on: 12th April 2024

No experience I would like to win this amount

No experience I would like to win this amount Reviewed on: 12th April 2024

Great for travelling - were able to always access mo...

Great for travelling - were able to always access money. Good interest rate and all round good service. Reviewed on: 12th April 2024

Very easy to use.

Very easy to use. All feature are provided by the app which is well designed meaning there is no need to contact support or a branch. Transactions are completely real time unlike some other banks I have products with Reviewed on: 12th April 2024

Fantastic app and great to see a bank paying a decen...

Fantastic app and great to see a bank paying a decent interest rate Reviewed on: 12th April 2024

Very clear and informed information on the Chase ban...

Very clear and informed information on the Chase banking app. Easy to use and understand. Reviewed on: 12th April 2024

10/10 recommend

Customer service is always good, interest rates are better than most high street banks, security is strong and the clear display gives me total visualisation of my accounts in real time. Reviewed on: 12th April 2024

Simple and straightforward to navigate for everyday...

Simple and straightforward to navigate for everyday banking needs. Reviewed on: 12th April 2024

Good service

Never had an issue with chase. Maintenance service is been updated to users Reviewed on: 12th April 2024

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