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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

From the set up they have been fantastic can’t fault...

From the set up they have been fantastic can’t fault them Reviewed on: 12th April 2024

Happy app

Excellent app easy to navigate, user friendly. Very good service Reviewed on: 12th April 2024

Opened account no issues done within a few mins from...

Opened account no issues done within a few mins from comfort of my sofa card arrived with in a few days but was able to use account as soon as opened brilliant service Reviewed on: 12th April 2024

Fantastic love the cashback and the app is intuitive

Fantastic love the cashback and the app is intuitive Reviewed on: 12th April 2024

Very helpful customer service when needed to contact

Very helpful customer service when needed to contact Reviewed on: 12th April 2024

Great from start to finish.

Great from start to finish. App easy to use Reviewed on: 12th April 2024

Amazing bank!

Everything is so easy from the setting up of the account to using it for everyday banking, and even better, great interest rate! Definitely recommend moving over to Chase. Reviewed on: 12th April 2024

Great service and products

Great service and products I never have a problem when using the service Reviewed on: 12th April 2024

Good communication

Very easy to open the account. Kept informed every step of the way and this excellent communication has continued. Good rates of return on all aspects of current and savings accounts. Reviewed on: 12th April 2024

Smart, simple to use and navigate.

I have had this account for 18 months so easy to use, simple to move money from current to amazing rates of savings. Love the cash back and rou and up, have recommended to family and friends. Reviewed on: 12th April 2024

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