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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use card and phone pays interest instead of...

Easy to use card and phone pays interest instead of charging for using updates rapidly Reviewed on: 12th April 2024

Chase is great and easy to use.

Chase is great and easy to use. It is great for using on holiday aboard as there are no charges and gives you a great exchange rate. Reviewed on: 12th April 2024

Delighted I signed up

Very happy with Chase current account experience. Set up of account was easy via the app. Easy to see how much and where you are spending money with the app. 1% cashback on spending is an added bonus. I have recommended Chase to my friends and family Reviewed on: 12th April 2024

Customer since the beginning and look forward to my...

Customer since the beginning and look forward to my journey with them. Reviewed on: 12th April 2024

A bank that doesn’t give me any trouble

Since I’ve started using Chase Bank i haven’t had any issues that I can recall. I’m pleased with my service here in the UK and I’m eagerly awaiting my trip to the States so I can use my card there. I’m sure the service will be just as great. Thank you for accepting me as a customer. Miss O. Odeli. Reviewed on: 12th April 2024

Quick and Easy

Really easy to use, whenever there are difficulties easy to contact and are extremely helpful. Reviewed on: 12th April 2024

Fantastic, have recommended to a number of people

Opened chase to travel abroad and was so easy and straight forward to set up and the benefits were a bonus. Reviewed on: 12th April 2024

Reasonable

Good and outstanding internet banking. Reviewed on: 12th April 2024

Excellent customer benefits, with a simple user inte...

Excellent customer benefits, with a simple user interface. Reviewed on: 12th April 2024

From account opening till date not had any problem a...

From account opening till date not had any problem and happy with checking account and saving account Reviewed on: 12th April 2024

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