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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent User Experience with the App and Bank Card...

Excellent User Experience with the App and Bank Card, No complaints about anything whatsoever, and new offers with savings account, seamless integration with investment options. Reviewed on: 12th April 2024

Best current account!

I like the cash back and how quickly it will show, also appreciate there isn’t any non-sterling transaction fee so it’s very assuring to use abroad. Also the interest on current account is the best. Good app and easy to use Reviewed on: 12th April 2024

Chase app is user friendly, and I love the round-up...

Chase app is user friendly, and I love the round-up which makes me add value to my every penny’s spend. Reviewed on: 12th April 2024

Wouldn’t use anyone else - Chase is brilliant!

Can chat to a real person not a bot. Excellent to use when travelling overseas. Brilliant cash back and excellent, easy to use app. Rates on savings without penalties are good too. Reviewed on: 12th April 2024

very easy to use, helpful and up to date messages...

very easy to use, helpful and up to date messages Reviewed on: 12th April 2024

Modern banking with great customer service

A great modern banking experience with 24/7 customer service and products that are market leading. Am so glad I made the switch from my traditional bank. Reviewed on: 12th April 2024

Easy to use and a high rate of interest

App is very easy to use and the allied savings account pays a high rate of interest for immediate access plus an excellent exchange rate on spending overseas. Reviewed on: 12th April 2024

Great account great customer service

Account works really well but the few times I have had to call customer service you got to speak to a real person quickly - very rare these days - and the issue promptly sorted. Reviewed on: 12th April 2024

I love the bank.

I love the bank. I had a seamless process using Chase Bank. Reviewed on: 12th April 2024

good, love cash back, interest rate very good

good, love cash back, interest rate very good Reviewed on: 12th April 2024

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