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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Quick, easy, modern, and competitive.

The account was quick and easy to set up. The app is sleek and modern, responsive and simple. The card arrived promptly and came in a sleek package. they provided good cashback for debit spending and overall gave the impression of a competent, competitive and professional company to bank with. Reviewed on: 12th April 2024

Smooth, seamless & transparent.

Smooth, seamless & transparent. All you want and can ask for from a bank. Reviewed on: 12th April 2024

Highly recommend.

I have found the chase account (both current and savings) easy to use on the app. It was quick and convenient to use whilst on my recent trip abroad and I love it can be added to my Google wallet, as well as having a card to use. Reviewed on: 12th April 2024

Love my chase account it’s perfect

Love my chase account good saving rate love round up and very easy app to use no charges when abroad too Reviewed on: 12th April 2024

Barnstorming Confidence

“Chase has stormed on to the online banking market with the brash bullish confidence of a product that knows its good and boy is it good.” Reviewed on: 12th April 2024

Genuinely giving back to customer

I feel Chase has taken an existing system (app based) and just made it better by giving genuine chances to grow your money Reviewed on: 12th April 2024

Cut to the Chase

Flexible banking, great for use abroad and meets all of my needs. Reviewed on: 12th April 2024

Service spot on.

Service spot on. No problems. App easy to use..straight forward. Let’s you no, every time account be used to pay for anything Reviewed on: 12th April 2024

Chase are amazing!

Chase are amazing! As soon as you message you get an acknowledgement and a response they have always helped me with any issues and concerns. The customer service team are super friendly and they have a quick turn around Reviewed on: 12th April 2024

Superb banking experience which is Rewarding Too

Great experience overall, in opening account, getting the card and also the online banking with the app Reviewed on: 12th April 2024

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