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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Best current account I’ve had in 45 years

Great app, easy to switch between accounts, see transactions. Great rewards and tools such as cash back on spending, very competitive interest rates, cash round up and fee free transactions abroad. Reviewed on: 12th April 2024

Banking with instant accountancy

Chase have supplied me with all the tools to facilitate all my needs from direct debits to savings and I can clearly see my daily ,weekly , monthly transactions they are much better than just a bank it’s like having instant accountancy as well Reviewed on: 12th April 2024

Chase your money

Great bank with lots of rewards/promotions and interest rates Reviewed on: 12th April 2024

Great bank and great rewards .

Great bank and great rewards . Very happy with service. Reviewed on: 12th April 2024

Simple to use banking without any hassle 24 hours a...

Simple to use banking without any hassle 24 hours a day 7 days a week , I like the interest you gain for using your account and paying everyday bills chase really are 5* Reviewed on: 12th April 2024

For ease of use Chase is excellent.

For ease of use Chase is excellent. There have been a few glitches in the system where the left hand doesn’t seem to know what the right hand is doing. And sometimes it has been like pulling teeth to get a reasonable response. But Chase has always got there eventually and for an online service it is much better than others Reviewed on: 12th April 2024

Travelling .

I travel a lot and used another service. I was told about chase, I switched and I’m so glad that I did as the rates and allowances whilst travelling is unreal. Reviewed on: 12th April 2024

Easy to use

I’m 64 but I find the app easy to manage Reviewed on: 12th April 2024

It’s my go to bank .

It’s my go to bank .. especially for holidays .. I cruise and always feel in control of my money Reviewed on: 12th April 2024

Chase are a great inclusive bank who are always happ...

Chase are a great inclusive bank who are always happy to help. I’ve been with Chase for nearly two years and never had a problem Reviewed on: 12th April 2024

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