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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Clear and transparent banking -instant messaging

Clear and transparent banking -instant messaging Reviewed on: 12th April 2024

Great and easy, hassle free The savings account is t...

Great and easy, hassle free The savings account is the same very easy to use very happy with them Reviewed on: 12th April 2024

Good for travel, great exchange rates and fees.

Good for travel, great exchange rates and fees. If you deposit over £400 a month you'll be eligible for 1% cash back. Sleek card design. The app layout is easy to navigate through. Customer service is excellent (based on what I'm hearing from friends). I don't think I had an issues that required customer service. Oh and if you misplace your card you can freeze it, that's a good feature to have. Reviewed on: 12th April 2024

Good fash banking application pleased with the exper...

Good fash banking application pleased with the experience. Reviewed on: 12th April 2024

Just easy to use

Just easy to use Just easy to use Reviewed on: 12th April 2024

My favourite bank

I got a chase just to come to America as that was what was recommended. But now I won’t go back to my normal bank. Easy to use on the app. Amazing cashback offers. Reviewed on: 12th April 2024

Simply the Best

Ease of opening account . App easy to use very informative quick and simple to move money around and check balances and purchases. Reviewed on: 12th April 2024

Savings for the first time ever!!!

The facilities Chase provide has helped me manage my finances better and efficiently and I’ve got savings for the first time ever… I’ve used pots within my account to help me and I’ve got a couple of friends hooked too… moving to Chase was the best thing I’ve ever done… Reviewed on: 12th April 2024

I pay my bills and for rent and for my...

I pay my bills and for rent and for my children Reviewed on: 12th April 2024

You earn interest on all my accounts

You earn interest on all my accounts Reviewed on: 12th April 2024

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