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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

We love the customer service from chase, its the bes...

We love the customer service from chase, its the best we ever had from any bank Reviewed on: 12th April 2024

Excellent customer experience and very responsive to...

Excellent customer experience and very responsive to queries. Reviewed on: 12th April 2024

The app is good and stable.

The app is good and stable. The app extra accounts in the app help me manage my budgets more easily l. Reviewed on: 12th April 2024

Friendly app and easy to navigate.

Friendly app and easy to navigate. good rewards scheme and helpful staff Reviewed on: 12th April 2024

Good service, had an account for over 12 months now...

Good service, had an account for over 12 months now and no issues. Reviewed on: 12th April 2024

Great service love the 1% cash back

Great service love the 1% cash back Reviewed on: 12th April 2024

Excellent service and app.

Excellent service and app. I have been using chase current account for a few years now and I was impressed by how good the customer service and experience is Reviewed on: 12th April 2024

Decided to open account

Decided to open account on a friend’s recommendation and delighted with the whole experience Reviewed on: 12th April 2024

No fuss, no frills, very simple

I found it so easy to set up my account online . If I have phoned for any reason they have been more than helpful. I would recommend chase to anyone . No fuss, no frills, good service. Reviewed on: 12th April 2024

What an amazing bank, really good service, great rat...

What an amazing bank, really good service, great rates and incentive and the app is brilliant Reviewed on: 12th April 2024

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