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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Always friendly nothing is too.

Always friendly nothing is too. You trouble Reviewed on: 12th April 2024

Choose Chase for a great customer experience.

The Chase app is extremely easy to use and I have had no issues since I switched to Chase from my former bank. So glad I did! The customer service has been second to none and the interest rates are always competitive. Reviewed on: 12th April 2024

Love Chase

Easy to use. Love the 1% cash back and the round up bonuses. Customer service was excellent when I had to deal with a High Street giant who refused to pay a refund. Reviewed on: 12th April 2024

Excellent customer service

The few dealings that I have had with them by phone have been excellent Reviewed on: 12th April 2024

Ease of use and % percentage of each spend

Ease of use and % percentage of each spend Reviewed on: 12th April 2024

Brilliant service

Great bank good interest rates. I have 2 accounts.. a current and a savings . Reviewed on: 12th April 2024

Excellent bank

Very clear, simple banking. Excellent app. Best savings rates offered. International use without fees is a really important feature. Reviewed on: 12th April 2024

Fab app and great cash back.

Chase provides an excellent app which shows money and transactions very clearly. Also, the bank doesn't let you spend money you don't have which prevents you from overspending. In addition, it's great to be able to set up individual saving accounts to work towards different goals and the app makes it very easy for you to view these and make transfers between them. And finally, who doesn't love earning cash back on purchases! Reviewed on: 12th April 2024

Good all round.

Good all round. Customer service is fast. Helpful in everything. Interest rates are above & beyond & surpasses other competitors. I have cognitive decline issues as in memory concentrating decisions etc…and Chase has done all things possible to enable me a smooth ride through obstacles I encounter. My Dad recommended me to Chase and I’ve never looked back. Wish I had chosen them a long time ago. Wish them every success in the future. Reviewed on: 12th April 2024

First rate bank

Excellent service and good interest on accounts. Excellent for using abroad. Communication is important and always of a high standard Reviewed on: 12th April 2024

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