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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fabulous bank east switch and perfect communication!

Fabulous bank east switch and perfect communication! Reviewed on: 12th April 2024

Brilliant company, easy to use, cashback easy to bui...

Brilliant company, easy to use, cashback easy to build up Reviewed on: 12th April 2024

How online banking should be

I find the app well laid out and really easy to navigate. Notifications are relevant and not overwhelming. Similarly email comms are clear and not "spamming" my inbox. Reviewed on: 12th April 2024

Great service, easy to use, quick to complete every...

Great service, easy to use, quick to complete everything Reviewed on: 12th April 2024

Good company offering cash back and half decent savi...

Good company offering cash back and half decent savings rate even on current account. Reviewed on: 12th April 2024

Would recommend.

Would recommend. Excellent exchange rate too Reviewed on: 12th April 2024

Excellent customer relations

Customer service is excellent both via phone and online chat. Polite and efficient. Reviewed on: 12th April 2024

Simple but effective.

Simple but effective. 1% Cashback on purchase for the first year of joint is in heard of in a debit card Reviewed on: 12th April 2024

My mate Chase

Opening a Chase account was straightforward and I’ve never looked back. From every day spending to going abroad, Chase delivers every time. Recently took the family to Europe, having a Chase account negated the need to take excessive local currency and having a Chase card in my back pocket was a godsend. Thanks Chase! Reviewed on: 12th April 2024

They welcome the CHASE,...

Total brilliant bank ,Fast deposits and withdrawals,first class advisors,As they say they welcome the CHASE Reviewed on: 12th April 2024

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