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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

EASY TO GET THROUGH TO CUSTOMER SERVICE & VERY HELPFULL

EASY TO GET THROUGH TO CUSTOMER SERVICE & VERY HELPFULL Reviewed on: 12th April 2024

Great experience with everything

Great experience with everything Reviewed on: 12th April 2024

Easy and useful.

Easy and useful. good customer service. I love it Reviewed on: 12th April 2024

It was so easy and with good customer service team w...

It was so easy and with good customer service team when responding to solve issues and the bank is so nice in given customers interest rates in savings. Reviewed on: 12th April 2024

Brilliant online bank.

Only been with Chase a short time, but found them to be an excellent online bank, every transaction is done virtually instantly and the helpline is brilliant, there is somebody available at all times to answer any queries. It is, without doubt, the best bank I have ever had the privilege of being a customer of. Reviewed on: 12th April 2024

Best bank ever always there home and away

Excellent customer service always there when you need them Reviewed on: 12th April 2024

You get 1% cashback and it's free

You get 1% cashback and it's free, u can't find a better deal than that. Also it has fee free international charges and has a 5.2% APR savings rate which is one of the highest Reviewed on: 12th April 2024

Fantastic

Fantastic bank, great ease to create extra accounts Reviewed on: 12th April 2024

Excellent and no nonsense banking app.

Excellent and no nonsense banking app. Easy to navigate and very responsive. As an OAP/Silver surfer that’s a bonus. Reviewed on: 12th April 2024

Monthly cashback great

Easy to use - extra security feature on card and cashback every month Reviewed on: 12th April 2024

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