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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

I have an excellent experience whenever I deal with...

I have an excellent experience whenever I deal with Chase. Reviewed on: 12th April 2024

I’ve had the chase bank for just over a year now I u...

I’ve had the chase bank for just over a year now I use the account to pay for goods which gives me 1% cashback this is an excellent way to save extra money I also have round up set up which again goes towards savings Reviewed on: 12th April 2024

Key features i love about Chase

Key features i love about Chase: 1) Good interest rates on savings. 2) No zero conversion fee wgne using card internationally. 3) Cashback on purchaes. If these features are gone, then i wouldnt be using Chase. I had a issue once where I had to call customer service to get the money back. Reviewed on: 12th April 2024

Chase away your blues

Prompt answering of the telephone. Transactions are easily processed. Staff always polite, courteous and helpful, and English speaking. Any problems or queries I have had have been sorted out very quickly. Reviewed on: 12th April 2024

Great customer service.

Great customer service. Easy to use app. Reviewed on: 12th April 2024

Great Experience All Round

Easy to use app. Rewards for payments. Great experience all round. Reviewed on: 12th April 2024

Refreshing to have a bank app as good as this.

Very refreshing to have a bank offer services that most people have wanted for years judging by the number of people I know who have opened accounts. Reviewed on: 12th April 2024

Great bank

Does everything I need and very versatile. Reviewed on: 12th April 2024

Very quick at notifying when card has been used

Very quick at notifying when card has been used Reviewed on: 12th April 2024

good clear banking, excellent service

good clear banking, excellent service Reviewed on: 12th April 2024

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