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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fantastic bank, great customer service, customer fri...

Fantastic bank, great customer service, customer friendly Reviewed on: 12th April 2024

Never had any problems with chase.

Never had any problems with chase. Love the 1% back. Already over £100 in cashback Reviewed on: 12th April 2024

Fantastic bank easy to use app.

Fantastic bank easy to use app.Great interest earned on current account. Also good exchange rates in using card abroad Reviewed on: 12th April 2024

Ease of use, great for using abroad with zero transa...

Ease of use, great for using abroad with zero transaction fees. Reviewed on: 12th April 2024

Good second bank account, excellent abroad

I use chase bank occasionally, and mostly due to the easy to use mobile application, excellent exchange rate when using the card abroad, and chat feature for their customer service. I would like to do banking using my laptop, but chase doesn’t offer this. Reviewed on: 12th April 2024

It's my go to card for when I do my shopping, especi...

It's my go to card for when I do my shopping, especially the round up savings account Reviewed on: 12th April 2024

My experience with chase has been great.

My experience with chase has been great. never had a problem with them. banking services has been excellent, I highly recommend chase bank to customers. Reviewed on: 12th April 2024

Good experience so far no problems with this bank

Good experience so far no problems with this bank Reviewed on: 12th April 2024

Really good and fast customers service

Really good and fast customers service Reviewed on: 12th April 2024

Excellent on line services simple and straightforwar...

Excellent on line services simple and straightforward to deal with , excellent account and great benefits simple and straightforward to deal with no fuss and it all works with no stress or hassle , great simple benefits on account excellent value for money Reviewed on: 12th April 2024

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