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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I had a problem with a fraudulent transaction which...

I had a problem with a fraudulent transaction which was sorted very quickly and professionally. Would 100% recommend this bank and they have a huge range of benefits. Reviewed on: 12th April 2024

So easy to use this App, excellent customer service

So easy to use this App, excellent customer service Reviewed on: 12th April 2024

I love this bank account which I opened for an Ameri...

I love this bank account which I opened for an American holiday.. services like free atm withdrawals, no commission on spending were just an amazing plus with the account. The cash back feature was also a welcome additional bonus. Definitely showing the banking community the way forward for happy customers. I now use my account at home now, and have recommended to many of my friends and family Reviewed on: 12th April 2024

Good bank, cash back when u spend

Good bank, cash back when u spend Reviewed on: 12th April 2024

Greedy Hotel

Very helpful when hotel took money they should not have done! Reviewed on: 12th April 2024

Easy to open an account and good customer service ex...

Easy to open an account and good customer service experience. Reviewed on: 12th April 2024

Very easy to use!

Very easy to use! Earning money whilst spending is a great way to save as well! Reviewed on: 12th April 2024

I like the cash back.

I like the cash back. However , after 6 months youll need to deposit each month to quality that, which seems quite trouble some . But doesn’t bother me much Reviewed on: 12th April 2024

Quick and super friendly

Any issues I have had, they have been dealt with so quickly and with super friendly teams. Reviewed on: 12th April 2024

Cannot fault this bank!.

Cannot fault this bank! Excellent communication and customer services. Brilliant cash back and interest rates. Reviewed on: 12th April 2024

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