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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great App, interest on current account and monthly C...

Great App, interest on current account and monthly Cashback Reviewed on: 12th April 2024

Whenever I have called iv been spoken to in the utmo...

Whenever I have called iv been spoken to in the utmost respect. 24/7 phone line amazing interest rates on savings accounts and I love the 1% cash back. Recommended to loads of people and most have taken my recommendation Reviewed on: 12th April 2024

Brilliant communications 24/7

Excellent service with great rapid time resolution to any queries or questions you may have. Reviewed on: 12th April 2024

Easy banking

App very easy to use and nice functions with round ups and cashback Reviewed on: 12th April 2024

Better than any other bank I’ve been with

Better than any other bank I’ve been with Reviewed on: 12th April 2024

Excellent experience from opening to using the account

From opening the account to using the mobile app, all the experience has been positive. Every thing is clear and notifications are spot on. Reviewed on: 12th April 2024

I open account for the 1% cash back but had to close...

I open account for the 1% cash back but had to close it as the promotion finished Reviewed on: 12th April 2024

Simple efficient banking.

Simple efficient banking. Quick and easy to set up and easy to navigate. Reviewed on: 12th April 2024

Best bank!

The app is easy to navigate and I like the round up feature. Reviewed on: 12th April 2024

great service and always innovative

great service and always innovative Reviewed on: 12th April 2024

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