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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Best Bank Available

Excellent provider, easy and quick to open and to user later on. The cashback system is great but you also have the opportunity to move money easily to your saving account. Customer services have been excellent and quick to answer everytime that i had an issue. Reviewed on: 12th April 2024

Best bank ever!!

I've been a Chase customer for around 2 years, excellent service and rewards. Any issues have been dealt with by fantastic customer service team. Can't recommend highly enough! Reviewed on: 12th April 2024

Superb bank

Fuss free banking and saving at great rates. Reviewed on: 12th April 2024

Great and simple banking.

Great and simple banking. I have been with chase for a few month and love the ease of using the account. Reviewed on: 12th April 2024

Chase a very informative bank & supportive

Chase is very informative & we’re quick to support me when a payment wasn’t displaying. communication reference is regular & relevant but the company doesn’t overload customer. Reviewed on: 12th April 2024

Chase is a great bank with very responsive customer...

Chase is a great bank with very responsive customer service Reviewed on: 12th April 2024

Easy and straightforward.

Easy and straightforward. App is great too. Reviewed on: 12th April 2024

Easy and convenient

Now gone cashless after using the card and it gives great benefits. Very quick and easy to use . I am of the older generation! Reviewed on: 12th April 2024

Great bank simple to use and good interest rates!

Great bank simple to use and good interest rates! Reviewed on: 12th April 2024

Chase's customer service and app are the best I've e...

Chase's customer service and app are the best I've experienced from a bank. Reviewed on: 12th April 2024

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