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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great cashback for a free bank.

Great cashback for a free bank. App and other products all work well like any other of the UK legacy banks. Reviewed on: 12th April 2024

Easy to use, very fast and reliable

Easy to use, very fast and reliable Reviewed on: 12th April 2024

Chase Current Account

I have both a current account and a savings account with Chase and I am very happy with the service and value that is offered. I use my current account debit card regularly and find the cash back and round up offers to be very attractive. Reviewed on: 12th April 2024

Setting up the account was simple and the app is rea...

Setting up the account was simple and the app is really clear and easy to use. Reviewed on: 12th April 2024

Great service

Great. Excellent bank. Good offers and great service Reviewed on: 12th April 2024

No hassle banking.

No hassle banking. Always quick to help when called upon. Reviewed on: 12th April 2024

Quickly become my No 1 financial institution

I joined Chase Bank over 1 year ago and my experience with them has been excellent. Brilliant customer service and I love the 1% cash back on most spending. Using the account while on holiday is also great with no fees and competitive exchange rates. Reviewed on: 12th April 2024

Fantastic app and bank

Easy to use . Earning cashback a big bonus. Very Happy customer Reviewed on: 12th April 2024

Very efficient and easy to use.

Very efficient and easy to use. Plus 1% cash back Reviewed on: 12th April 2024

Great benefits!!! Great Service!!!

It is very user friendly. Great benefits and the customer service is exceptional Reviewed on: 12th April 2024

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