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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great customer service, friendly staff and excellent...

Great customer service, friendly staff and excellent knowledge of products Reviewed on: 12th April 2024

EXCELLENT

No complaints excellent experience and would recommend Reviewed on: 12th April 2024

Clear processes and customer service

The process for opening an account was clear and quick. When I have had issues, I reached someone by app and phone very easily and issue was resolved immediately. Reviewed on: 12th April 2024

Easy to set up and not had any bad experience...

Easy to set up and not had any bad experience Reviewed on: 12th April 2024

Excellent service, well designed app, easy to use, v...

Excellent service, well designed app, easy to use, very good customer service, the products offered are relavant and suit our needs, recommended to my friends and family Reviewed on: 12th April 2024

I love chase bank, been using it since it was releas...

I love chase bank, been using it since it was released in the UK Reviewed on: 12th April 2024

Fantastic customer service in every aspect

Fantastic customer service in every aspect Reviewed on: 12th April 2024

Banking that's Easy

Great bank, easy to use app,clear communications and great rewards for everyday spending. They make the day to day management of money and bills easy. Certainly one I've recommended to friends and family. Reviewed on: 12th April 2024

Great app, easy to use.

Great app, easy to use. All bank apps should be like Chase Reviewed on: 12th April 2024

Experience

Good experience and reliable among other banks in UK Reviewed on: 12th April 2024

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