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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

User friendly app, great customer service and security.

User friendly app, great customer service and security. Reviewed on: 12th April 2024

Everything you need

I have been with Chase for over a year now and found them to everything you need in a bank. The app is very easy to use and you can do everything you need in the app. Reviewed on: 12th April 2024

Easy to use, straight forward, I’ve had to contact a...

Easy to use, straight forward, I’ve had to contact a few times and they’ve been super quick via chat and on the phone. Wouldn’t have changed anything about the experinec Reviewed on: 12th April 2024

Never had a problem with them and the app I...

Never had a problem with them and the app I good Reviewed on: 12th April 2024

Easy to set up.

Easy to set up. Access 24hrs. Apart from current account also have savings. You can set it up for a target. Reviewed on: 12th April 2024

Great service, good interest rates on current account.

Great service, good interest rates on current account. Can’t fault them Reviewed on: 12th April 2024

Chase customer service and app

Chase customer services are fantastic and also available to help. The Chase app is simple and easy to use. Reviewed on: 12th April 2024

Excellent bank quick to contact customer service

Excellent bank quick to contact customer service Reviewed on: 12th April 2024

Excellent

The app is very user friendly and the benefits offered (good interest rate and cashback) make it far more rewarding than established UK banks. Reviewed on: 12th April 2024

Cannot rate this bank highly enough!

The app is super easy to use and you get interest on current account balances. I love the cash back rewards and also the roundup facility, a great way to save without really realising you are saving. Notifications are good and instant, keeping you in control of spending at all times. All in all I feel that I am in much more control of my money since joining Chase Bank, can’t rate them highly enough and have recommended them to all my friends and colleagues. Reviewed on: 12th April 2024

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