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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase, the bank to be with.

Had on several occasions unidentified transactions on my current account & Chase were very good in sorting everything out for me & did everything the put my mind at rest. Really pleased I bank with Chase. Reviewed on: 12th April 2024

I have banked with chase for 8 months or more they h...

I have banked with chase for 8 months or more they have been brilliant if i have had an issue, always helpful and polite would recommend and do to anyone. Reviewed on: 12th April 2024

Easy to use

Always easy to use with great customer service Reviewed on: 12th April 2024

Chase is a simple and efficient bank.

Chase is a simple and efficient bank. You can transfer easily from savings and current account and transfer straight from savings account also which is a great feature. Setting up was super easy. Reviewed on: 12th April 2024

Chase bank is a great flexible bank

Chase bank gives me great flexibility to control my money in an easy to use app. Sine starting with Chase I have found information is usefully and readily supplied. Reviewed on: 12th April 2024

Very easy to use, I’ve had no issues

Very easy to use, I’ve had no issues Reviewed on: 12th April 2024

Very friendly, nothing is a problem if I need to dis...

Very friendly, nothing is a problem if I need to discuss anything and the App is great- very easy to use & switch between accounts Reviewed on: 12th April 2024

Overseas payment issues

I had an issue with a company overseas and the product sold to me. They refused to refund the payment. Chase got involved and ‘chased’ the company for me and managed to secure a full refund. Excellent chat and follow up to its conclusion Reviewed on: 12th April 2024

Works amazing for me, I have been able to manage my...

Works amazing for me, I have been able to manage my money better Reviewed on: 12th April 2024

Chase review

I first joined chase at the recommendation of a friend and there was a joining incentive too. I stayed due to the great customer service, clear app layout and perks for their customers, Reviewed on: 12th April 2024

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