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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great service

Great service and user-friendly banking app Reviewed on: 12th April 2024

I have been a member of chase bank UK since launch.

I have been a member of chase bank UK since launch. I really have appreciated the 1% cashback over this time and have recommended it to several friends, which was after the refer a friend scheme finished. Also when spending abroad, it shows the conversion rate and this really impressed my friend, who had bought currency before leaving the UK. The chase rate - which had no commission fees, was always better than the rate my friend had got her currency for. She hasn't looked back and also referred to her Mum. Reviewed on: 12th April 2024

Very easy to apply for an account, the best banking...

Very easy to apply for an account, the best banking app and good saving rates Reviewed on: 12th April 2024

Really well thought out app.

Really well thought out app. I like that I can access my card and account details and copy them easily when shopping on my phone. I had one issue with an incorrect charge which chase customer services were able to help with. Reviewed on: 12th April 2024

It’s a very good account and reliable never gets blo...

It’s a very good account and reliable never gets blocked like usual bank cards good customer service never had a issue great service. Reviewed on: 12th April 2024

Easy to apply for,easy to use ,great service.

Easy to apply for,easy to use ,great service. Reviewed on: 12th April 2024

Great UI and self explanatory.

Great UI and self explanatory. one would hardly face any challenge while setting up their account. I am an outsider and for people like me Chase is a really a saver. I wish I would have known this earlier or someone would have informed me when I was new in the country. I always spread word of mouth for Chase!! Reviewed on: 12th April 2024

What’s not to like?

Simple and straightforward to use - love being able to easily freeze and unfreeze my account, plus round up and monthly cash back. Reviewed on: 12th April 2024

Chase are an amazing bank.

Chase are an amazing bank. Their customer service is super friendly and helpful. I've had a great experience whenever I've had questions and queries. The chase application is easy to navigate and informative and the rewards feature is great building a bit of extra cash when you use the card in a shop. Would highly recommend to people. Reviewed on: 12th April 2024

Very easy to use app.

Very easy to use app. Interest rates very competitive. Reviewed on: 12th April 2024

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