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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great banking app, easy set-up process and I've neve...

Great banking app, easy set-up process and I've never had any need form contact with customer services.Good cashback on spending Reviewed on: 12th April 2024

Excellent customer service!

I've had a couple of issues with withdrawing cash from atms and chase customer service has always been very quick, polite, and overall helpful in assisting me, along with providing the necessary background information about any terms and conditions that may be imposed on their provided service. Ice always felt like a valued customer. Reviewed on: 12th April 2024

Great bank account

Great bank account, helping to manage my money effectively. Reviewed on: 12th April 2024

Highly recommend!!!

Excellent smooth experience, Cash Back offer is excellent. The ability to have as many savings accounts as possible is great as it makes saving for specific goals so easy. Transactions are more or less instant as well as moving funds around within your accounts are so fast. Makes the whole process so smooth and I would say age friendly as well!! Reviewed on: 12th April 2024

Brilliant bank

Good start but I’m still getting used to the app as it’s different to my last one Reviewed on: 12th April 2024

It just works!

It just works! Simply all that you need good interest rate , secure banking. Reviewed on: 12th April 2024

Easy to use, everything is where it's supposed to be.

Easy to use, everything is where it's supposed to be. Reviewed on: 12th April 2024

So far so good

I have recently joined chase so pleased hope it carry’s on that way my only disappointment is 1% cash back is only for 12 months Reviewed on: 12th April 2024

Great onboarding, fabulous product and ongoing commu...

Great onboarding, fabulous product and ongoing communications are clear and jargon free. Lovely to have a bank that does exactly as it says with customers in mind. Reviewed on: 12th April 2024

My experience with Chase Bank has been excellent it...

My experience with Chase Bank has been excellent it has met my needs and I am happy with them. Reviewed on: 12th April 2024

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