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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Always someone able to chat and any issues get recti...

Always someone able to chat and any issues get rectified as soon as possible Reviewed on: 12th April 2024

Excellent app.

Excellent app. Love that there is no charge to use overseas, and the cashback! Reviewed on: 12th April 2024

Great perks with the account.

Great perks with the account. Have recommended it to multiple people. Easy to set up and easy to use. Reviewed on: 12th April 2024

Switched from Barclays (who are awful) to Chase.

Switched from Barclays (who are awful) to Chase. Chase offer so much, from 1% on everyday spend to 4.1% on savings (with no withdrawal clauses). They make transferring money quick and easy. I have recommended them to all my friends and family. The only downside is that they do a lot of maintenance, which is good but can be frustrating when trying to transfer money, but regardless they are still the best bank I have banked with (and I have banked with a lot of banks). Reviewed on: 12th April 2024

Easy and great customer service no problems and mone...

Easy and great customer service no problems and money is kept safe Reviewed on: 12th April 2024

Customer service is quick and easy to use.

Customer service is quick and easy to use. Interest rates are good and its really easy to set up savings accounts that work for you. Recommended to all my friends and family. Reviewed on: 12th April 2024

Decent interest rate and good app functionality

Decent interest rate and good app functionality Reviewed on: 12th April 2024

Very good experience!

Very good experience! Especially the cashback and the customer service!Could be better if there is not limit of 15£ cashback Reviewed on: 12th April 2024

I was scammed £300 on etsy and Chase bank sorted it...

I was scammed £300 on etsy and Chase bank sorted it out for me and returned my money. It was a really traumatic experience but they reassured me from start to finish. Reviewed on: 12th April 2024

I've never had to chase for help or advice .

I've been able to use my account overseas and ask questions easily and always have excellent quick solutions. O left other online banks and kept Chase . Reviewed on: 12th April 2024

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