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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Great Banking app

Great interest rates on saving accounts. cash back on spending from current account is a great incentive. Reviewed on: 12th April 2024

Great for when I’m travelling

Love being able to use it abroad at a very reasonable exchange rate. Reviewed on: 12th April 2024

One of the best banks out there!

One of the best banks out there. offering 1% cashback also high interest rates and stupidly good customer support. How banking should be! Reviewed on: 12th April 2024

Great fantastic good unreal i love it so moneys

Great fantastic good unreal i love it so moneys Reviewed on: 12th April 2024

Best online bank, great responses from the team on t...

Best online bank, great responses from the team on the app if you get any worry or questions. Considering leaving any other banks to solely use chase. Reviewed on: 12th April 2024

I never in my life had a bad experience with them.

I never in my life had a bad experience with them. Everything went smoothly and I don’t need to worry about anything else. The app is user friendly which is amazing. Thank you Chase bank Reviewed on: 12th April 2024

Excellent service.

At every level Chase has been excellent. I recently lost my debit card and it was replaced very quickly. And if I have had any problems your customer service team have sorted it. Reviewed on: 12th April 2024

I’ve enjoyed and still enjoy using this bank account.

I’ve enjoyed and still enjoy using this bank account. Reviewed on: 12th April 2024

Excellent services

Excellent services and very easy to use Reviewed on: 12th April 2024

Good rates easy to use in multiple places and countr...

Good rates easy to use in multiple places and countries. Ease of use. App really easy to use Reviewed on: 12th April 2024

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