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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Quick and simple account opening, and love the ease...

Quick and simple account opening, and love the ease with which you can have separate accounts for a variety of purposes within the current account. Reviewed on: 12th April 2024

Customer service are very fast to reply to messages/...

Customer service are very fast to reply to messages/ answer calls and the interest rates received in current accounts is a nice bonus. Reviewed on: 12th April 2024

Excellent service, informative and easy to access

Excellent service, informative and easy to access Reviewed on: 12th April 2024

Very easy access through the app.

Very easy access through the app. Excellent service and good rates. Reviewed on: 12th April 2024

Best internet back I've used in decades.

Best internet back I've used in decades. Great responsive customer service. Solid feature packed app Reviewed on: 12th April 2024

A great app!

I have been with Chase since inception and i never had big issues. happy about interests and round-up. so much so that i have mover over £34G into it. being part oj JP Morgan makes me proud and safe. i feel like i am in good hands. Reviewed on: 12th April 2024

Probably the simplest and most straightforward onboa...

Probably the simplest and most straightforward onboarding process. Great interest on every day spending. Superb customer support and always available when needed. Fantastic exchange rates on internal withdrawals Reviewed on: 12th April 2024

Since opening my account i have had no problems.

Since opening my account i have had no problems. Easy to access all information on the Chase app. With no charges for using my debit card abroad, I find this account and bank first class. Reviewed on: 12th April 2024

It’s been a great experience with Chase and would ke...

It’s been a great experience with Chase and would keep recommending everyone to choose Chase Reviewed on: 12th April 2024

Fantastic easy to use banking app, Informative and u...

Fantastic easy to use banking app, Informative and useful correspondence. Great and competitive savings rates and products! Reviewed on: 12th April 2024

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