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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great customer access and care

Great communication. Fast service . does what it says on the tin. Nothing is too much trouble. Easy and intuitive on line banking. Reviewed on: 12th April 2024

My chase staff stood by me during my hardest times

My chase staff stood by me during my hardest times Reviewed on: 12th April 2024

What an amazing bank, great perk's.

What an amazing bank, great perk's. Easy online access. Reviewed on: 12th April 2024

Great online bank! Who needs walk in banks now!

I have already recommended Chase to family and friends and opened a savings account with them. Great bank no issues at all app is very user friendly. Reviewed on: 12th April 2024

Customer service is excellent.

The app is good, customer service is excellent. 1 improvement would be web access to view the account/ download statements. Reviewed on: 12th April 2024

Super easy to use the app.

Super easy to use the app. Very reliable customer service. Reviewed on: 12th April 2024

I moved from lloyds to chase and haven't looked back.

I moved from lloyds to chase and haven't looked back. Everything is better and easier to use on the app. I travel and have never had an issue when using chase abroad either. Reviewed on: 12th April 2024

Easy to set up good value accounts very happy

Easy to set up good value accounts very happy Reviewed on: 12th April 2024

Easy to set up, easy to use account, good access to...

Easy to set up, easy to use account, good access to decent rates Reviewed on: 12th April 2024

Current account provides 1% cashback on all purchase...

Current account provides 1% cashback on all purchases which makes it stand out from the other current accounts other banks offer. You qualify by depositing £500 per month to qualify for the following month. Reviewed on: 12th April 2024

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