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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Good interest on account and 1% cashback is useful.

Good interest on account and 1% cashback is useful. Reviewed on: 12th April 2024

Very fast and professional quality

Very fast and professional, an enjoyable experience to be with Chase,should have joined sooner Reviewed on: 12th April 2024

I've had no problems with chase , it was easy to set...

I've had no problems with chase , it was easy to set up and navigate. Reviewed on: 12th April 2024

So easy to use home or abroad.

So easy to use home or abroad. Always very good exchange rates when on holiday. It is reasurring to be warned via the app when a transaction has taken place. Reviewed on: 12th April 2024

Always first class customer service.

Always first class customer service. Reviewed on: 12th April 2024

Provide Excellent Service and update News and offers .

Provide Excellent Service and update News and offers ..... the round up and 1% back on purchases upto £15 a month is something I find very pleasing Reviewed on: 12th April 2024

Since moving to chase I've had no issues.

Since moving to chase I've had no issues. Their app is easy to navigate and helps you keep on top of spending. Reviewed on: 12th April 2024

Been great bank account so far for me never had any...

Been great bank account so far for me never had any issues at all Reviewed on: 12th April 2024

2 years with chase!

i’ve been with chase for about 2 years now and i have no complaints at all they’re excellent and id definitely recommend to others!! Reviewed on: 12th April 2024

Top banking

They have taken the banking experience to a higher level for me, often meeting my need before I realise I have them Reviewed on: 12th April 2024

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