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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Every query is answered swiftly and also very profes...

Every query is answered swiftly and also very professionally. It's a great bank all round Reviewed on: 12th April 2024

Chase is great for knowing where you are with your m...

Chase is great for knowing where you are with your money and as I like to travel I can rely on them worldwide. Also the round-up feature is a great way to save without realising you are saving because before you know it you have a nice surprise waiting. Interest rate is great too Reviewed on: 12th April 2024

Good customer service & cashback

Good customer service and good value (up to £15 per month cashback). The app is a bit slow and regularly insists on being updated which is annoying if you are abroad with roaming charges, and I don't like that card authorisations are only done through the app, no option of sms or email. Overall I'm very happy with them. Reviewed on: 12th April 2024

amazing account

excellent app easy to use, great safety measures, great benefits. tell or my friends and family and love the cashback Reviewed on: 12th April 2024

The best online bank I’ve ever used.

The best online bank I’ve ever used. Definitely has the features you’d want from a banking app in 2024. Having the ability to create and manage separate saving pots is great. The link to Nutmeg for my ISA makes managing and paying in a breeze. The spend round-up and year one cash-back features really are clearly defined and pay a good rate of interest. Reviewed on: 12th April 2024

Easy to use online account.

Easy to use online account. Gives interest on current account. Good to use abroad Reviewed on: 12th April 2024

Very easy to set up and great rewards...

The account was very easy to set up and the app is easy to use. The interest/rewards are very good for a current account. Reviewed on: 12th April 2024

Very quick to help and respond.

Very quick to help and respond. Easy to navigate app. Reviewed on: 12th April 2024

Could not recommend enough

Really enjoyed using Chase for the past couple of years - the cash back option is fantastic, the interest rates have been competitive and the pots have made budgeting so much easier! Reviewed on: 12th April 2024

The app is easy to use.

The app is easy to use. Great and simple application process. Reviewed on: 12th April 2024

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