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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great benefits of the bank and savings account

Great benefits of the bank and savings account Reviewed on: 12th April 2024

Simple easy service and great customer service.

Simple easy service and great customer service. Reviewed on: 12th April 2024

1% cashback scheme

Signed up to the 1% cashback scheme and it’s great! Can access rewards instantly Reviewed on: 12th April 2024

Excellent customer service excellent service

Excellent customer service excellent service Reviewed on: 12th April 2024

The app is easy to use and fast, everything logicall...

The app is easy to use and fast, everything logically laid out and inuitive to use, good rates of interest and rewards too Reviewed on: 12th April 2024

Fantastic service every time I have contacted them!

Fantastic service every time I have contacted them! Reviewed on: 12th April 2024

Very good app and customer service

Very good app and customer service Reviewed on: 12th April 2024

App easy to use, humans are easy to get hold of on t...

App easy to use, humans are easy to get hold of on the phone Reviewed on: 12th April 2024

I opened chase and love it.

I opened chase and love it. Interest rate great and ease of app. Reviewed on: 12th April 2024

I needed another bank account and i came across with...

I needed another bank account and i came across with this. It is all what i need. Reviewed on: 12th April 2024

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