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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Had my current account for 18 months, can’t fault it...

Had my current account for 18 months, can’t fault it at all. Reviewed on: 13th February 2026

Money saver

Good interest rates and like the round up on the current account which helps to save Reviewed on: 13th February 2026

Simple to use

Easy to set up, simple to use the app, and Great interest rates Reviewed on: 13th February 2026

Great app, constantly evolving.

Great app, constantly evolving. Customer service excellent. Great for use abroad. Reviewed on: 13th February 2026

Just disappointed the interest rate dropped for exis...

Just disappointed the interest rate dropped for existing customers. Reviewed on: 13th February 2026

A decent bank

Good online service as an online only bank. Website is very clear and user friendly. Reviewed on: 13th February 2026

GREAT customer service by phone or chat.

Very good customer service by phone or chat. Round up and interest on current account Reviewed on: 13th February 2026

Staff are excellent, sorted out a scam with great ef...

Staff are excellent, sorted out a scam with great efficiency. Money recovered and account secured. Reviewed on: 13th February 2026

Easy to use and lots of options .

Easy to use and lots of options . App is really good and user friendly Reviewed on: 13th February 2026

Chase customer service is one of the best I have eve...

Chase customer service is one of the best I have ever had the pleasure to deal with in the whole if my banking life. They are available 24/7, you always get a response from them within at least 5 minutes of contacting them. They have always completely resolved any issues I have ever had whilst banking with them in a very swift professional manner. Reviewed on: 13th February 2026

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