Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

View other Chase Bank products

4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Such an easy banking app!

Such an easy banking app! Love it! Reviewed on: 12th April 2024

Excellent experience.

Excellent experience. Great customer service Reviewed on: 12th April 2024

Money percentage back, won me over

Money percentage back, won me over and I nearly made the full change of banks. After a few month this changed putting more and more limitations and stipulations on. Reviewed on: 12th April 2024

Use abroad is excellent with no charges and good exc...

Use abroad is excellent with no charges and good exchange rate Reviewed on: 12th April 2024

Zero fees for USA, always a winner

Very easy to use. No fees for using card in the USA which is amazing value Reviewed on: 12th April 2024

Best bank for me at the moment!

Best bank for me at the moment. Completely free, all within the app, free spending abroad and when in the USA, having the option to use Chase ATM's comptletely free is a massive bonus. It is now my main bank account Reviewed on: 12th April 2024

Chase has always been fast and efficient at respondi...

Chase has always been fast and efficient at responding when confronted with issues and I’ve never had an issue with them that they haven’t been able to resolve within minutes Reviewed on: 12th April 2024

Fantastic service and really easy to use app.

Fantastic service and really easy to use app. Amazing that you can use the card all over the world without incurring fees. Reviewed on: 12th April 2024

Amazing customer service l, user friendly app

Amazing customer service l, user friendly app Reviewed on: 12th April 2024

Best Bank

I have had 3 issues with building stores not refundingd me for undelivered or unfilled orders to the sum of 2k. Chase got it sorted perfectly, refunding me out of their own pocket and chasing the money back from the company themselves. I am a Santander Select account holder, Chase needs a premium account as they are better than Santander. Reviewed on: 12th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from first direct 4.70 from 1495 reviews
Bank account pay monthly
from HSBC 4.19 from 42 reviews
Current account
from LHV Bank 4.50 from 36 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23034 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.71 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub