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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Best bank in the UK

Easy to use and great service. No hassle to sign up Reviewed on: 12th April 2024

Fantastic, great offers and interest rates.

Fantastic, great offers and interest rates. Gain cashback on purchases. Top customer experience when needing to talk to them. Sorted my issues out instantly. They blocked a payment and wouldn't authorise it until they had spoken to me directly. Top class in everyway Reviewed on: 12th April 2024

Highly recommend

Chase banking has helped me massively with managing my money, and the rewards have made spending and saving that little bit more exciting and rewarding! Reviewed on: 12th April 2024

Great cashback and savings offerings.

Great cashback and savings offerings. The app itself could do with a little more UX help but overall it’s great Reviewed on: 12th April 2024

Excellent perks and customer service

Great cashback and interest on savings, Reliable and easy to use app. Great customer service- easy to contact. Reviewed on: 12th April 2024

Easy to use and very good customer service

Easy to use and very good customer service Reviewed on: 12th April 2024

Simply excellent!

It is everything you expect from your bank, simple and straightforward Reviewed on: 12th April 2024

They were extremely helpful when I was a victim of f...

They were extremely helpful when I was a victim of fraud. Their customer service is truly first rate Reviewed on: 12th April 2024

1% cashback

The rate and 1% cashback is better than other banks Reviewed on: 12th April 2024

Excellent bank!

Excellent bank! The cashback is quite handy Reviewed on: 12th April 2024

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