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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

5 stars!!!

The cash backs is a bonus, team is always helpful with a query Reviewed on: 12th April 2024

One issue I had, resolved easy.

One issue I had, resolved easy. The banking app itself, easy. I love the cash back, I love the detail reports. Very happy here. Reviewed on: 12th April 2024

They’re excellent at providing their services you co...

They’re excellent at providing their services you couldn’t ask for anything for more Reviewed on: 12th April 2024

Always helpful customer service, brilliant reward sc...

Always helpful customer service, brilliant reward schemes and good interest rates Reviewed on: 12th April 2024

Brilliant, great bank.

Brilliant, great bank.! Good communication Reviewed on: 12th April 2024

Excellent bank

A very good service never had any complaints. Very confident in this bank. Reviewed on: 12th April 2024

Easy app to use, and products easily available with...

Easy app to use, and products easily available with lots of information Reviewed on: 12th April 2024

The customer service is A1 with very helpful staff a...

The customer service is A1 with very helpful staff and great saving accounts and friendly app interface Reviewed on: 12th April 2024

One of the best banking app/services there is, from...

One of the best banking app/services there is, from using the card abroad to everyday use at home, it’s excellent. With a very generous interest rate on saving accounts too. Once you have chase, you stop the chase for the best bank account Reviewed on: 12th April 2024

Sooo easy to use, very convenient and the app is grr...

Sooo easy to use, very convenient and the app is grrreat! Reviewed on: 12th April 2024

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