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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Very easy app to use and any queries are dealt with...

Very easy app to use and any queries are dealt with quickly Reviewed on: 26th February 2024

Good interest rates and cashback perks

Use rhe current and savings accounts regularly, especially the good interest rates and enjoy the round-up and cashback features. Customer service has been good when I've used it. One star off as, occasionally app has been a little laggy which has made confirming online transactions frustrating. In the main, would recommend. Reviewed on: 26th February 2024

Great app, great product - one of the best cash back...

Great app, great product - one of the best cash back current accounts. Reviewed on: 26th February 2024

Can't fault it

This account is incredible. The interest rates are great, you get cashback on your spending and you can create multiple savings pots to keep track of your money. Highly recommended Reviewed on: 26th February 2024

App is the best banking app I have used

Easy to open the account. App is the best banking app I have used - intuitive and comprehensive. Linked savings account gives a decent interest rate, and it is so easy to transfer money in and out. Reviewed on: 26th February 2024

Excellent service and good clear communication

Excellent service and good clear communication Reviewed on: 26th February 2024

Top Bank

Resolved my query to satisfaction Reviewed on: 26th February 2024

Round ups and cash back schemes

I enjoy the round ups and cash back schemes Reviewed on: 26th February 2024

Chase Bank has a great mobile map, where I can see a...

Chase Bank has a great mobile map, where I can see a breakdown of all of my spending and earn cashback on each purchase, which is a great bonus not every back offer! Reviewed on: 26th February 2024

A bank that values its customers.

A bank that values its customers. User friendly & secure app. Great communication via email. Helpful customer service for queries. Proactive with “round ups” & opportunity to earn cash back on daily spending. Love it! Reviewed on: 26th February 2024

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