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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Really good and interface, excellent offers

Really good and interface, excellent offers Reviewed on: 23rd February 2024

Very friendly and helpful

Very friendly and helpful. Always available when needed. Just does the job. Reviewed on: 23rd February 2024

Excellent customer service.

Excellent customer service. Also, great to use abroad with no charges. Reviewed on: 23rd February 2024

Great online banking that pays you to use your account

First time I've been brave enough to have a banking app on my phone and its been absolutely great. Clear and easy to use and I get cash back. I've been able to use it abroad too and know I'm not being overcharged for currency exchange. What's more to love! Also easy to save as i've been able to link to an online savings account that also offers a good interest rate. Reviewed on: 23rd February 2024

Chase bank is safe and very efficient and most of al...

Chase bank is safe and very efficient and most of all they do not use an automated customer service. They offer a wide variety of accounts and benefits and never fail to communicate ways they could look after your finances more efficiently. My experience with this bank is perfect and I cannot fault them Reviewed on: 23rd February 2024

Changed bank card via phone call with the bank in le...

Changed bank card via phone call with the bank in less than one minute. Bank card instantly ready to use electronically before it even get to arrived via post. Great excellent service which l have never had with any other bank Reviewed on: 23rd February 2024

wonderful experience, quick and easy to use app and...

wonderful experience, quick and easy to use app and clear communications Reviewed on: 23rd February 2024

Roundups and cashbacks

They help me save money without even realising. Reviewed on: 23rd February 2024

1% cashback, 5% aer round up account and a good app!

1% cashback, 5% aer round up account and a good app! What more do you need? I love chase currently it does a great job at being an online bank. And it gives you cashback which doubles. I haven’t seen any other bank that does that. Reviewed on: 23rd February 2024

Best bank I have ever had an account with.

There is always someone to speak to when you need. I love the money back on spending deal and the interest rate on my savings was superior to any the other banks were offering at the time. A breath of fresh air in the asking world. Others would and have learned from Chase how banking should be. Well done Chase Reviewed on: 23rd February 2024

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