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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49012 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49012)

User friendly App and bonus of 1% cashback.

Quick and easy to open the account, and the App itself is very user friendly. The 1% cashback is also a key incentive. Useful to have the savings account together with the current in the same App, and its quick to move money between them. Haven’t experienced any issues at all so far. Reviewed on: 19th February 2024

Tha Chase App is easy to use.

Tha Chase App is easy to use and provides good information. The interest on the account is very welcome! Reviewed on: 19th February 2024

Glossy front end but needs a stable backend

It has been a bit of rollercoaster, the app is nice ane easy to use, however I've found issues with is quite a few times, the process when you change a device isn't great. One thing that is excellent is their customer service they are availble most times Reviewed on: 19th February 2024

Perfect Staff.

Perfect Staff. perfect service. Always helpful nothing is ever to much. So helpful and quick to respond. Reviewed on: 19th February 2024

Love the cashback.

Love the cashback. App so easy to use Reviewed on: 19th February 2024

great app and great rewards - easy to open and...

great app and great rewards - easy to open and use Reviewed on: 19th February 2024

From start to finish, Chase have been excellent!

From start to finish, Chase have been excellent! They have dealt with every query i have had in a very professional way Reviewed on: 19th February 2024

great interface, easy to use.

great interface, easy to use. great all round back. Reviewed on: 19th February 2024

I have been banking with chase now for a little over...

I have been banking with chase now for a little over 4 months and is the best bank iv been with Reviewed on: 19th February 2024

No connection issues within app at all.

No connection issues within app at all. If needed easy to contact customer service. Reviewed on: 19th February 2024

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