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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

So very easy to use, especially the text updates war...

So very easy to use, especially the text updates warning you that money is going out tomorrow! Reviewed on: 19th February 2024

Soooo good easy to use and friendly on phone if needed.

Soooo good easy to use and friendly on phone if needed. great ideas for round up savings and cash back ect Reviewed on: 19th February 2024

Great service excellent customer service great inter...

Great service excellent customer service great interest rates Reviewed on: 19th February 2024

Great customer service

Easy to use and great customer service Reviewed on: 19th February 2024

Outstanding service, best bank ever!

The best bank I have ever had, outstanding customer services Reviewed on: 19th February 2024

Reward banking is the way to go

I moved to the UK in 2020 from the USA and had so many issues opening accounts with other popular providers such as Monzo and Revolut. Chase made the process easy and straightforward. I am also appreciative that Chase is bringing reward banking to the UK, as I think this is an aspect of banking that is sorely lacking in the UK. I hope they continue down this path and continue to offer more reward style banking, as I think if done correctly they could position themselves as a disrupter in the market and benefit both themselves and their customers. Reviewed on: 19th February 2024

great service, 1% cashback on purchases

great service, 1% cashback on purchases Reviewed on: 19th February 2024

Fantastic Service and App.

Fantastic Service and App. Everything is simple and straightforward - a refreshing change Reviewed on: 19th February 2024

Easy to navigate and user friendly.

Easy to navigate and user friendly. Reviewed on: 19th February 2024

Chase Bank excellent

Chase bank has been one of my best experiences for controlling my money on a daily basis with good rewards and easy access. Reviewed on: 19th February 2024

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