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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent!

Love the app, very easy to navigate. Lots of communication. Very happy with the service. Reviewed on: 18th February 2024

I find the app incredibly easy to use and there isn'...

I find the app incredibly easy to use and there isn't anything that I would like to be on there that isn't. Whereas I have only had to use the customer service function once they were very courteous and professional and solved my issue immediately. Reviewed on: 18th February 2024

Chase customer service is excellent, stepped in when...

Chase customer service is excellent, stepped in when I needed help on a counterfeit item. Reviewed on: 18th February 2024

Absolutely brilliant customer service and also very...

Absolutely brilliant customer service and also very good for cash back and the no fees abroad is brilliant as well. Reviewed on: 18th February 2024

Great App.

Great App. Great statements. Easy access for both Current and savings accounts. Great service, My go to account. The best choice I have made so far in today's banking scene. Happy days. Reviewed on: 18th February 2024

I like to use debit card abroad with no charges plus...

I like to use debit card abroad with no charges plus interest in account plus 1% on spending. Brilliant Reviewed on: 18th February 2024

BRILLIANT ONLINE BANKING, RELIABLE

BRILLIANT ONLINE BANKING, RELIABLE Reviewed on: 18th February 2024

Easy to set up, great to get interest on a current a...

Easy to set up, great to get interest on a current account. Love the cashback and roundup and free use abroad. What is there not to like! Coupled with hood savings account as well, a brilliant account Reviewed on: 18th February 2024

Great bonus features

The app is so easy to use giving me instant access to be able to manage my money. Earning interest plus the 1% cashback plus the round up facility earning 5% interest makes or a standout for me Reviewed on: 18th February 2024

Round Up Feature

I think the Round up feature is brilliant you don’t realise how much this amounts up plus you got 5% interest on it. Reviewed on: 18th February 2024

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