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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent .

Excellent experience all round. Quick to respond to questions. Reviewed on: 17th February 2024

A year on and still happy

Banking with them for a year now and find the app easy to navigate. They give you a breakdown of how you have spent your money and what sort of purchases you have made which helps with planning. Like the fact you earn a little interest on a current account for your spends. Reviewed on: 17th February 2024

Chase review

Really good overall as a current account. Love the 1% cash back. Reviewed on: 17th February 2024

Helpful at a difficult time in my life.

Customer service were very helpful when I was a victim of fraud at a difficult time in my life. Reviewed on: 17th February 2024

Excellent product earning cash back on moat debit ca...

Excellent product earning cash back on moat debit card payments Reviewed on: 17th February 2024

Very easy to set up, and navigate.

Very easy to set up, and navigate. Reviewed on: 17th February 2024

Easy to use great web site excellent on line banking.

Easy to use great web site excellent on line banking. Never had any problems Reviewed on: 17th February 2024

Good all rounder if you are happy with app-only.

Easy application process. Provides all the things you would need from a current account. 1% cashback on spends is competitive. It would be good to have the ability to manage the account on a desktop, appreciating Chase UK is app-based. Reviewed on: 17th February 2024

Instant spending notification on your watch or phone

Instant spending notification on your watch or phone Reviewed on: 17th February 2024

Good app easy to use roundups and cashback are good...

Good app easy to use roundups and cashback are good Reviewed on: 17th February 2024

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