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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Best Bank .

Fair interest given,chance to earn some cashback,easy pots to mananage your money and good customer service Reviewed on: 17th February 2024

Only bank to reward you simply

I was one of the first to sign up to chase, love the fact that they do 1% cashback on spending that is why I use them for all my purchases Reviewed on: 17th February 2024

I am very happy and I have good expectations

I am very happy and I have good expectations Reviewed on: 17th February 2024

Fantastic current and savings account

Excellent customer service, respond to queries quickly; easy to set up account and check account balance; fantastic features such as cashback and a round up feature to help save money with no effort which is easily set up on the account. In case of issues it is also easy to change account details if you are afraid you have fallen for a scam. Thoroughly recommend. Reviewed on: 17th February 2024

Very easy to get in touch with team and sort problem...

Very easy to get in touch with team and sort problems quick. Reviewed on: 17th February 2024

A bank that stands out!

Imagine my surprise when I realised I was speaking to a real person through the chat facility?! My query was resolved efficiently and effectively, no AI bots to irritate and capitulate.The app is great, it's easy to view accounts, make transfers between accounts and other banks, track and manage finances with a great inbuilt budget tracker. Oh and I haven'y yet mentioned to 1% cashback you will receive on spend from your current account for the first year, a first for me and I am in my senior years, what's not to love?! Reviewed on: 17th February 2024

The best bank in the uk excellent

The best bank in the uk Very easy transactions and transfer Reviewed on: 17th February 2024

Since opening my account last October, I have found...

Since opening my account last October, I have found it very easy to navigate and to get the benefits it gives me Reviewed on: 17th February 2024

It's the best bank I have ever had.

It's the best bank I have ever had. Easy to use on line service Reviewed on: 17th February 2024

Flawless support and nice to get cashback.

Flawless support and nice to get cashback. Reviewed on: 17th February 2024

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