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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great bank

Far better than all its rivals I am phasing out using my other accounts this one is by far superior Reviewed on: 17th February 2024

Easy cashback current account

Current account is easy to use on the app, esrnong 1% and the 1% cashback is great,plus roundup option to save from each spend too. Reviewed on: 17th February 2024

Informative and detailed messages

Informative and detailed messages Reviewed on: 17th February 2024

A great bank

Great service with almost instant response to contacts made, market leading interest rates and cash back offers, innovative app Reviewed on: 17th February 2024

Great bank with great customer service

Great customer service via chat service. Really easy to use and advisors are knowledgeable. app is easy to use and accountt was easy to set up Reviewed on: 17th February 2024

Excellent Customer Service

Chase are excellent for customer service, very easy to contact and any issues are resolved quickly Reviewed on: 17th February 2024

Good cash back, interest on account,

Good cash back, interest on account, Reviewed on: 17th February 2024

Excellent customer service.

Excellent customer service. The app is super easy to use. Instant notifications on spend are great too. Reviewed on: 17th February 2024

Opened chase current account to use abroad, no trans...

Opened chase current account to use abroad, no transaction fee and recieved an instant notification to tell me how much I had spent in pounds!! Also earned 1% cash back, and interest on 'round up' as well. Customer service has been fab, either by message or phone, always chat to a real person!! Opened the linked savings account too!! Overall great experience and would def recommend!!! Reviewed on: 17th February 2024

current account has a great 1% cash rebate

current account has a great 1% cash rebate Reviewed on: 17th February 2024

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