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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

The app is very easy to use.

The app is very easy to use. Much better than apps for other banks I’ve used. Reviewed on: 17th February 2024

Great product, highly recommend.

Always keep you up to date on any changes. Love that you get cashback on nearly every purchase in first year. The roundup savings are also a good way of boosting your savings and you also get interest on all your accounts. Have recommended to my daughter and son in law who have both opened accounts in the last six months Reviewed on: 17th February 2024

No fees abroad and 1% cash back also like the top up...

No fees abroad and 1% cash back also like the top up and getting interest on it Reviewed on: 17th February 2024

Great banking experience

Easy to open account,use the card abroad often good exchange rates all round amazing bank Reviewed on: 17th February 2024

Brilliant app, brilliant offers.

Brilliant app, brilliant offers. No complaints. Seemingly ahead of a lot of others providers Reviewed on: 17th February 2024

Full recommendation

Nice savings products, easy to understand and use current account, attractive marketing ways and cashback bonus, never tried investment account Reviewed on: 17th February 2024

Top marks for professional friendly supportive banking

In all my 45 years of using banks CHASE are always incredible - brilliant staff training across the board whoever I speak to or communicate with their always so professional & easy to speak to - I never feel intimidated if I’m not sure about a term or process used - the manner in which I'm dealt with no matter what my enquiry is always inspiring and i come away feeling like I’ve been looked after - seriously top marks much appreciation for all you’re support Reviewed on: 17th February 2024

A simple online current account, very efficient, eas...

A simple online current account, very efficient, easy to transfer funds into account when needed. No problems in the 2 years that I have held the account Reviewed on: 17th February 2024

Great app and cashback deal

Great app to use and the cashback is also really good! Only drawback is having to approve each and every purchase but I suppose it makes it very secure. Reviewed on: 17th February 2024

Bank for the future

Very prompt reliable service bank for the future, Reviewed on: 17th February 2024

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