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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Everything with Chase is so easy.

Everything with Chase is so easy. The app is fantastic and it is clear to see where your money is, what you’ve spent and on what. Customer service is excellent, again all through the app. It is quick and efficient without spending ages trying to call a call centre to speak to someone. Reviewed on: 17th February 2024

Had fraudulent activity on my account.

Had fraudulent activity on my account. Spoke to a person who reassured me, investigated and when I was found not to be at fault was immediately refunded. Reviewed on: 17th February 2024

Great benefits on Cuurent Accounts

Great benefits on Cuurent Accounts Reviewed on: 17th February 2024

Chase current account

Very good and easy to use app plus you get 1 % on the current account Reviewed on: 17th February 2024

Have already recommended to two friends.

Have already recommended to two friends. Used the Apple Pay in Australia as no exchange rate conversion charges. Reviewed on: 17th February 2024

Great online bank

Straightforward App, clear and easy to use. Debit card with no account details feels safer then other banks cards. Account updated immediately and alert sent on phone screen after spending or refund so always aware of movement on the account. Cashback. Customer service fast to respond and efficient. Reviewed on: 17th February 2024

I have been a Chase customer for 2 years now and I a...

I have been a Chase customer for 2 years now and I am so pleased that I opened an account with them. Their customer service is excellent and they always put me, my money and my security 1st. Reviewed on: 17th February 2024

Very good, been so helpful using whilst abroad - ver...

Very good, been so helpful using whilst abroad - very easy Reviewed on: 17th February 2024

Chase does everything its says on the tin.

Chase does everything its says on the tin. If you want an easy, clear look on where financial intakes and out takes goes and improve them. It's really simple and quick to sort out the app. Also they help you ways on expanding you cash by savings and investments if you want. Reviewed on: 17th February 2024

Fabulous

Great service staff lovely and very helpful Reviewed on: 17th February 2024

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