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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Top marks for professional friendly supportive banking

In all my 45 years of using banks CHASE are always incredible - brilliant staff training across the board whoever I speak to or communicate with their always so professional & easy to speak to - I never feel intimidated if I’m not sure about a term or process used - the manner in which I'm dealt with no matter what my enquiry is always inspiring and i come away feeling like I’ve been looked after - seriously top marks much appreciation for all you’re support Reviewed on: 17th February 2024

A simple online current account, very efficient, eas...

A simple online current account, very efficient, easy to transfer funds into account when needed. No problems in the 2 years that I have held the account Reviewed on: 17th February 2024

Great app and cashback deal

Great app to use and the cashback is also really good! Only drawback is having to approve each and every purchase but I suppose it makes it very secure. Reviewed on: 17th February 2024

Bank for the future

Very prompt reliable service bank for the future, Reviewed on: 17th February 2024

Good service all around

Their app is very easy to use. I receive notifications of all my movements, helping me keep track of my expenses. Good costumer service with prompt response/solution to my querie. They send me relevant updates and not too often so I don't get overwhelmed. All in all a very good bank Reviewed on: 17th February 2024

Fuss Free Banking

Should be held as an example to us all, fuss free, and just works, and works well. Reviewed on: 17th February 2024

Can highly recommend Chase current account, pays a s...

Can highly recommend Chase current account, pays a small interest rate, the app is very easy to use and I have a easy access savings account with a fair interest rate running along side so I can easily transfer money between accounts. Reviewed on: 17th February 2024

Chase are very conscientious regarding security of y...

Chase are very conscientious regarding security of your account. It’s very easy with the app to put your accounts on hold if you think you have been compromised Reviewed on: 17th February 2024

Excellent quick set up to payments and 10 "ghost" ac...

Excellent quick set up to payments and 10 "ghost" accounts for budgeting. 10/10. great interest too. Reviewed on: 17th February 2024

Love this account, with rewards and cashback

Easy to use, with rewards and cashback, what's not to love about this account. Plus if you need to speak to someone, you can speak to a real person, not a robot, which saves time and is less frustrating. Reviewed on: 17th February 2024

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