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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

I love my Chase Account

In the 2 years I have had an account with Chase, I have been very impressed with their prompt and friendly customer service, the way the account runs, and the fact I can open as many different accounts I like really helps me to manage my money effectively. The App is really easy to use, and has lots of useful features showing me how I've spent my budget. I've told many people about the account, and quite a few have opened their own accounts. I love my Chase Account. Reviewed on: 16th February 2024

Services

So easy to use. brilliant customer service Reviewed on: 16th February 2024

Fantastic banking!

Easy to navigate app, easy to set up an account, very helpful customer service when required. So happy with account I now transfer monies monthly to take advantage of cashback and I've started a savings account with them. Very satisfied. Reviewed on: 16th February 2024

Great all done on the app great service if you need...

Great all done on the app, great service if you need to call Reviewed on: 16th February 2024

Really happy with my Chase current account

Everything is straightforward, easy to manage my account through the App. Really like using my card overseas without charges and earning cashback and interest Reviewed on: 16th February 2024

Impressed with app

I was pleasantly surprised at how simple it was to open the account and find the app easy to use. Reviewed on: 16th February 2024

Really enjoy having a Chase account.

Really enjoy having a Chase account. Excellent perks, trustworthy and v good customer service Reviewed on: 16th February 2024

Very good service and an excellent way to help build...

Very good service and an excellent way to help build my savings Reviewed on: 16th February 2024

Excellent app and human backup.

Excellent app and human backup. Good interest rates. Very good communications. I feel part of a community being a customer of Chase. Reviewed on: 16th February 2024

Loving the interest I’m making from using chase,

Loving the interest I’m making from using chase, Reviewed on: 16th February 2024

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