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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great app and support

Customer support has always been quick to answer any questions or provide support. All options are easy to find on the app. Reviewed on: 16th February 2024

A bank that doesn’t leave you chasing your own tail

I have been with chase a while now and have never been happier , easy to use , great rewards and customer support are amazing, It will take a lot for me to look for any other bank in the future , never been happier with a service . Big thumbs up to chase Reviewed on: 16th February 2024

Dobry bank, nie mam zadnych problemow.

Dobry bank, nie mam zadnych problemow. Reviewed on: 16th February 2024

Good bank, all transactions are in a timely manner.

Good bank, all transactions are in a timely manner. Great cash back rewards. Reviewed on: 16th February 2024

Very easy to set up and use the app I love the savin...

Very easy to set up and use the app I love the savings with the cash back and the ease of moving between accounts Reviewed on: 16th February 2024

I love the chase banking app.

I love the chase banking app. It’s so user friendly and the rewards are abundent. 1st class banking. Reviewed on: 16th February 2024

I have had to call customer service when I lost my w...

I have had to call customer service when I lost my wallet and card at the same time and they quickly and effectively blocked my card and online and sent me a new one. I was really bothered in stress and customer service person really put me at ease Reviewed on: 16th February 2024

I like the idea I'm notified on everything I spend i...

I like the idea I'm notified on everything I spend in seconds and interest rates I get is fantastic compared with the normal high street bank and I think every one sould switch the chase bank has been brilliant since I joined and switched my direct debits real easy yes I had to ring everyone one of my direct debit orders up but it was real easy by myself doing this as my other bank would not allow this switch garrentee cos account was in joint names why offer a switch garrentee when thy won't allow it more than happy I went with chase uk thanks Reviewed on: 16th February 2024

The app is brilliant and convenient.

The app is brilliant and convenient. I like the fact that I can move my funds into a savings account. That way I can use my card freely and not worry about the card getting cloned. I only moved the funds over when I make a purchase. Reviewed on: 16th February 2024

Chase bank is all you need

Love using chase it's so quick and easy ,been with them over a year now and have recommended them to both friends and family,any problems I've had they've always dealt with it quick and easy and it's so reassuring Reviewed on: 16th February 2024

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