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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best bank ever.

Best bank ever. Love the round up account which enables me to turn my pennies into pounds. Used it in Europe and America. I’ve used the customer service online and my issue was sorted really quickly. So glad this was recommended to me. Reviewed on: 16th February 2024

Great customer service

Anytime i have had to contact chase it's been very easy, have always resolved the issues. Reviewed on: 16th February 2024

They are good at what they do.

They are good at what they do. All on line as well. Reviewed on: 16th February 2024

Excellent bank with amazing communication

Excellent bank with amazing communication Reviewed on: 16th February 2024

I'm happy with overall experience.

I'm happy with overall experience. On line banking is easy. App is very clear and easy to use Reviewed on: 16th February 2024

Great app

Simple to use app with seamless transfers from savings account Reviewed on: 16th February 2024

Easy to use banking app, great interest rates and ov...

Easy to use banking app, great interest rates and overall great customer service. Reviewed on: 16th February 2024

Great product

Great offer and had pretty much no issues. The only thing to mention was I wasn't able to have access over two phones. If I tried it on one it would log me out on the other. Reviewed on: 16th February 2024

No issues contacting or resolving queries

I have never had issues contacting or resolving queries. I have also found their rates competitive. Reviewed on: 16th February 2024

Super fast service when I lost my card to having it...

Super fast service when I lost my card to having it replaced. Had another issue linking my account to my iPhone to be able to pay and they investigated the issue and solved it. Turns out the problem was with my phone set up and not them. Reviewed on: 16th February 2024

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