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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Easy to use.

Easy to use. Really simple to set up an account. The few times I've call customer service, they've been friendly and knowledgable. Setting up a linked savings account is straight forward, and the interest rate is great. Transferring money into, and out of, Chase is simple and fast. Reviewed on: 16th February 2024

Good Products with plenty of benefits.

Good Products with plenty of benefits. Easy to use app and easy to contact someone. Reviewed on: 16th February 2024

App is great.

App is great. Chase changes interest rate in line with Bank of England. Do not feel the need to move banks to get a better rate. Always get good rates with Chase Reviewed on: 16th February 2024

Cashback on daily spending

Easy to use app. Good account; you get cashback on your spending. Reviewed on: 16th February 2024

Chase has a really good savings rate, the app is exc...

Chase has a really good savings rate, the app is excellent and easy to use. And the current account is excellent too. On the very rare occasion I have had to contact customer services they have been most efficient and friendly. Reviewed on: 16th February 2024

Customer Support

Their customer support is better than any other bank I have used in the past. Reviewed on: 16th February 2024

Very happy with Chase Bank.

Very happy with Chase Bank, I regulaly use this as my shopping account and I enjoy benefits such as the 1% cashback and round ups. Reviewed on: 16th February 2024

Great account with great benefits

The account is great with really useful benefits such as cashback and round up to a savings account. The app is quick and easy to use and I can see all my information really clearly. Reviewed on: 16th February 2024

Excellent efficiency and quick customer service

Excellent quick customer service and an easy to use app. Am very happy with the account and facilities. The app is clear and concise and fuss free. I moved to chase from NatWest as their service is shockingly bad. Reviewed on: 16th February 2024

What a great bank

I have been a Chase Bank customer for months and I can honestly say that the service I receive is second to none. The app is great and customer service brilliant. Reviewed on: 16th February 2024

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